Customer Appreciation Party

2011 IAUG, Las Vegas

Thanks to all that attended our customer appreciation party at IAUG in Las Vegas last month. We truly enjoyed spending time with everyone.
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Controlling Web 2.0 Applications in the Enterprise

Consumer-driven technology has unleashed a new wave of Internet-based applications that can easily penetrate and circumvent traditional network security barriers. Better known as "Web 2.0" applications, these new Internet-based communications tools such as Facebook, Twitter and Skype have already achieved widespread penetration inside organizations. However, these new Internet-based technologies and applications have created a new set of challenges for enterprises seeking to secure their networks against malicious threats and data loss.

More than ever, it's important for businesses to deploy new methods of monitoring and controlling these Internet-based applications in order to discover and mitigate hidden security threats. Download the white paper to learn how you can leverage the latest in network security to protect your organization.

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Article contributed by: Fortinet

Is Your Network Real-Time Ready?

Today’s enterprise network needs to be a highly focused resource capable of providing a mobile and diverse workforce with efficient, effective access to the tools and applications that drive productivity. Because traditional, general purpose network architectures were not designed to cost-effectively address this new world of Unified Communications, new network strategies are needed. Put simply, the evolution of network requirements to support the increasing confluence of voice, video and multimedia traffic on the network requires an approach that is ‘fit for purpose’ across four key dimensions: Resiliency, Performance, TCO and Energy. Learn more about how companies are meeting the challenge with Fit for Purpose infrastruc ture capabilities that combine performance on the most demanding real-time applications with compelling economics.

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Article contributed by: Avaya

Major Cost Savings with Riverbed Technology

Top 10 Reasons to Deploy WAN Optimization in an Economic Downturn

It’s no secret that companies often look to cut IT budgets in times of economic difficulty. But as McKinsey Consulting recently reported, it doesn’t make sense to do across the board IT budget cuts. Instead, the business should still make targeted investments that actually cut costs and prepare for the future. CIOs who take this advice to heart can present their board a strategy that delivers savings today and greater opportunity in the future. Why wait? Putting off the deployment of WAN optimization means savings and opportunity lost for the business.

“The aggregate analysis yields a three-year ROI of 457 percent and a payback period of 6.9 months." — Improving the Business Value of WAN Optimization, IDC, 2010.

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Article contributed by: Riverbed

High-Definition Video: From Novelty to Normalcy

News flash: companies no longer need to settle for middle-of-the road video quality when communicating to employees, customers, partners, etc. High-definition (HD) video is now a viable alternative, supporting live streams to thousands of users, with minimal impact to network resources.

Today’s most forward-thinking vendors are distributing video via another option: a hierarchical distribution architecture. Companies like BurstPoint push video – both live streaming and on-demand – to end users through distributed delivery nodes, which allow video to be driven directly to end users’ computers via the delivery node closest to their locations. This approach eliminates the need for all video to be pushed through one central server, switch, or employee cluster; ultimately, significantly freeing up network space. With a more effective utilization of network bandwidth, users no longer need to settle for standard-definition video and can use HD video for all their communications outreach – whether it’s for ten employees or tens of thousands. Learn More ›

Article contributed by: BurstPoint

A Day in the Life of Amcom Solutions in Healthcare

Amcom Software offers numerous communications solutions for the healthcare industry, which integrate with one another to create a unified communication platform. Without Amcom's healthcare solutions in place, communications happen with disparate products that probably don't share same information, don't accurately log a series of events, and could potentially impact patient safety and satisfaction.

These events range from a call center operator receiving a frantic phone call, to the emergency department supervisor having to launch a "code STEMI" for a heart attack patient, and even to a nurse being needed when a patient's pulse drops dangerously low. Learn how Amcom solutions can be used in these situations and others to help improve patient safety and satisfaction.

View a Day in the Life of Amcom Solutions in Healthcare ›

Article contributed by: Amcom

Top 10 Questions Regarding E911 for the Enterprise

Navigating E911 for the enterprise has become somewhat of a challenge. A decade ago, implementing an E911 solution for a multi-line telephone system was fairly straightforward; today, a multitude of factors exist including IP, SIP trunking, remote workers, wireless and soft phones. As an E911 hosted solutions provider since 1997, 911 ETC has been actively involved in the evolution of E911. Following are the answers to the top 10 questions we’re currently receiving in regards to E911 service for the enterprise.

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Article contributed by: 911ETC

With all that has happened across America during the storm season, what is your company doing to get important messages out?

Most of us don't want to be responsible for communicating urgent information, but having a plan is a good idea. The old ways of getting the word out just don't cut it anymore, especially when it affects a large group of people, who may be spread out over many locations.

Enter Campus Notification System from Computer Instruments. Able to get the word out to thousands of people within 30, 15, or even 5 minutes, (based on port capacity), Campus Notification sends phone calls, emails and text messages to those on your "must call" list, or any list you deem necessary. Plus, if you have Avaya 96xx IP Phones with the proper features and capabilities, you can "barge" into current calls to alert the agent of the urgent communication, push the announcement to IP Phone extensions, including texts to the display screen, or use Text-to-Speech to get the word out internally and externally!

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Article contributed by: Computer Instruments

Jabra Receives Unified Communications® Magazine's 2010 Product of the Year Award

Jabra SPEAK™ 410 Recognized for Exceptional Innovation

April 12, 2011 /PRNewswire/ -- Jabra, a world leader in innovative, high-quality hands-free audio solutions, announced today that TMC, a global, integrated media company, has named the Jabra SPEAK(TM) 410 as a recipient of its 2010 Unified Communications magazine Product of the Year Award.

The Jabra SPEAK™ 410 speakerphone is designed for office professionals with everyday need for audio conferencing. Its compact design and travel case make it easy to carry around, and the integrated cable management ensures quick set-up. Functioning as essentially a portable conference room that is small enough to fit into a briefcase and can be set up in a matter of seconds, the product is the perfect solution for spontaneous conferencing and collaboration. Featuring an innovative 360 degree noise-canceling microphone, the Jabra SPEAK 410 allows a group of people to be heard from all sides of the device, easily distinguishing itself from competitive products.

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Article contributed by: Jabra